Intermittent issues when watching course videos
Resolved
Jul 30 at 08:41am NZST
This issue has been resolved. Course loading and completion are now working as expected.
Affected services
SafeStack Learning Platform
Created
Jul 30 at 03:04am NZST
Between Jul 29, 2024 - 15:04 UTC and Jul 29, 2024 - 20:41 UTC, some users may face intermittent issues when watching courses on SafeStack. Additionally, courses for some users may not be marked as completed intermittently, even if they have completed them.
This is happening because of issues with our 3rd party content host, as per their incident status page.
If you have completed a course during this period, but it has not been marked as completed yet, please get in touch with our support team here: support@safestack.io.
Affected services
SafeStack Learning Platform