Previous incidents

February 2024
Feb 10, 2024
1 incident

Authentication systems maintenance


Resolved Feb 10 at 10:00am NZDT

We will be performing scheduled maintenance of our authentication systems between:
- (in NZDT) February 10 at 10:00am NZDT and February 10 at 01:00pm NZDT
- (in GMT) February 9 at 9:00pm GMT and February 10 at 00:00am GMT

During this time, users may face authentication issues when logging into or using SafeStack.

You can email our support team at if you encounter any SafeStack authentication issues outside of the scheduled maintenanc...

January 2024
Jan 28, 2024
1 incident

Learning content provider maintenance


Resolved Jan 28 at 02:00pm NZDT

Our learning content provider has advised us that they will be performing routine maintenance for up to one hour on Sunday, January 28 2024 between 2:00PM and 3:00PM NZDT (01:00 - 02:00 UTC)

During this maintenance period learners may be unable to view lessons or course content.

December 2023
Dec 18, 2023
1 incident

Courses not being marked as completed


Resolved Dec 19 at 08:50am NZDT

We are pleased to confirm that the course completion issue for learners has been resolved, and the completion status of courses from the incident period are now reflected correctly within SafeStack.

3 previous updates